Mariana Ermolova

Mariana Ermolova

Technical Writer

Mariana is engaged in technical support for clients at East Imperial Soft. Her task is to accept requests from customers who have problems and questions during the data recovery process. Users receive a detailed explanation and step-by-step instructions for using the programs.

Mariana is not only a technical specialist, but also an author of articles in the company's blog. She chooses topics for her articles based on frequent requests from our clients.

Mariana also consults potential customers, helping to choose the right product. Thus, our company increases the loyalty of both existing and potential customers.

  • Total posts: 23
  • Total comments: 887

Stay in touch with Mariana

How to Upgrade Windows 10 from 32-bit to 64-bit Without Losing Data

How to Upgrade Windows 10 from 32-bit to 64-bit Without Losing Data

If you update the 32-bit version of Windows 7 or 8 (8.1) to Windows 10, you’ll get the 32-bit version of the new OS in the end. Some devices come with a 32-bit operating system preinstalled, though their processors support Windows 10 64-bit as well. Therefore, you can change to this OS. It will be very well-timed, especially if you have already installed more system memory for your computer. In this article, we will tell you how to change... Read the article

  • Technical Writer Mariana Ermolova
  • July 25, 2018
How to Restore the File System of a Hard Drive

How to Restore the File System of a Hard Drive

East Imperial Soft works hard to ensure permanent development and improve its software products’ features and website content. In our blog, we offer easy and most informative answers to users’ most frequently asked questions. The file system recovery process in HDD is a popular topic. Hard disk is prone to physical damage, aging, and other factors that can corrupt the file system. If you want to retrieve lost data, you will need to repair a... Read the article

  • Technical Writer Mariana Ermolova
  • November 25, 2017
How to Solve Disk Boot Failure for Windows

How to Solve Disk Boot Failure for Windows

Quite often, we get questions about an error called “Disk Boot Failure” from our users. In addition, many users have detected a loss of files in their computers. In this article, we will look at the main causes of the error “Disk boot failure and learn how to fix disk boot failure on your own. What is disk boot failure and the possible reasons behind it? What is disk boot failure? When you turn on your computer, the runs first, and then the... Read the article

  • Technical Writer Mariana Ermolova
  • November 7, 2017
How to restore an unsaved Word document

How to restore an unsaved Word document

In one of the previous articles, we have already considered how to restore documents and spreadsheets. If you find out that you haven’t saved the document that you’ve been working hard on for a long time, I can assure you that there is no need to worry. After all, there are several methods using which you can restore both an unsaved or accidentally deleted or lost document. Recover an unsaved Word document 1. Select the “File” menu, then “Info”... Read the article

  • Technical Writer Mariana Ermolova
  • October 25, 2017
How to recover deleted files from a USB flash drive

How to recover deleted files from a USB flash drive

If you find out that files have been deleted from the flash drive, we strongly recommend that you do not use the drive until you apply some data recovery software. Let’s look at the points that need to be considered. Do not use the USB flash drive for its intended purpose, i.e. do not write or copy new files to it. This will improve your chances for recovery. The more information will be written to the USB flash drive before it is restored, the... Read the article

  • Technical Writer Mariana Ermolova
  • September 21, 2017
Reset your Windows 10 system with the Keep My Files option

Reset your Windows 10 system with the Keep My Files option

In this article, we want to tell you about the recovery method that allows you to have your Windows 10 back to the original state without losing your photos, videos, and other personal files. You will save your personal data and settings. Click the Windows button and go to the “Settings” section. Open the “Update and Security” category. Select the “Recovery” tab, then click “Get started” in the section “Reset this PC”. Click on “Keep My Files”... Read the article

  • Technical Writer Mariana Ermolova
  • July 31, 2017
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